Terms of Service

1. Acceptance of Terms

By logging into or using the Maiberry platform (the “Service”), you agree to these Terms of Service (“Terms”) on behalf of yourself and the government entity you represent (“Client”). If you do not agree, do not use the Service.

These Terms constitute a binding agreement between Client and Maiberry, Inc. (“Maiberry,” “we,” or “us”). Your continued use of the Service constitutes ongoing acceptance of these Terms as updated from time to time.

2. The Service

Maiberry is an AI-powered intelligence and briefing platform designed for government leaders and infrastructure asset owners. The Service reads data from Client's connected systems and documents, generates daily intelligence briefings, and enables authorized users to query their organization's institutional knowledge through a conversational interface. The Service also identifies Opportunities within Client's data and, with Client's permission, may facilitate introductions to qualified service providers.

The Service is provided exclusively to government entities, infrastructure asset owners, and their authorized personnel. Access is by invitation only.

3. Authorized Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Share your login credentials with any person not authorized by your organization
• Attempt to access data belonging to any other Maiberry client
• Use the Service to generate content intended to mislead, defame, or harm any person or entity
• Attempt to reverse engineer, copy, or replicate any part of the Service
• Use the Service in any manner that violates applicable law

Maiberry reserves the right to suspend or terminate access for any user or Client that violates these Terms.

4. System Access and Credentials

4.1 Authorization. By connecting your organization's systems to Maiberry, you represent that you have the authority to authorize Maiberry's access to those systems on behalf of your organization, and that such authorization is consistent with your organization's policies and any applicable agreements with third-party system vendors.

4.2 Read-Only Access. Maiberry's access to connected systems is strictly read-only. Maiberry does not write to, modify, delete, or move any data, file, or record in any connected system. This constraint is enforced at the architecture level.

4.3 OAuth Token Storage. When you connect a system using OAuth authorization, Maiberry stores the resulting OAuth Token in encrypted storage in order to enable automated platform operations — including overnight briefing generation and continuous source monitoring — that run on your behalf without requiring you to be logged in. These tokens are:

• Encrypted at rest and in transit
• Isolated per Client — no other Client can access your tokens
• Never visible through any user interface, including to Maiberry staff
• Deleted within 24 hours when you disconnect a system or terminate your subscription
• Used exclusively for read operations on your behalf

Maiberry does not store raw passwords for any system you connect.

4.4 Scope of Access. Maiberry accesses only the systems and data sources you connect. You control what Maiberry can see. You may disconnect any system or revoke access at any time through the Maiberry platform settings.

5. How Maiberry Handles Your Data

5.1 What Maiberry Reads. Maiberry reads documents, records, and data from systems you connect, including financial records, contracts, council agendas, operational reports, and other institutional documents.

5.2 What Maiberry Stores. Maiberry stores only mathematical embeddings and metadata (Indexed Content) derived from your data for the purpose of generating briefings and enabling chat queries. Maiberry does not store copies of your original files. Your original files remain in your own systems.

5.3 What Maiberry Does Not Do. Maiberry does not sell your data, share your identifiable data with other clients, use your data to train AI models, or access your data for any purpose other than providing the Service to your organization.

5.4 Benchmarking. Maiberry may use anonymized, aggregated data derived from its client base to provide peer benchmarking and comparative analysis. No client's identifiable information is visible to or accessible by any other client. You may opt out of benchmarking by contacting legal@maiberry.com.

5.5 Privileged and Confidential Materials. Maiberry automatically excludes from indexing any document or folder designated as privileged, attorney-client, work product, or confidential-legal. You may designate additional exclusions at any time through Maiberry platform settings. Maiberry does not connect to privileged legal systems. You are responsible for maintaining appropriate access controls within your own systems and for consulting with legal counsel regarding privilege considerations prior to connecting document storage that may contain protected communications.

5.6 PII Protection. Maiberry's platform automatically detects and suppresses personally identifiable information — including Social Security numbers, financial account numbers, medical records, and citizen contact information — from all user-facing outputs. PII is never surfaced through any application interface.

5.7 Personal Data. Maiberry handles personal data of your employees and residents in accordance with applicable privacy law, including the Colorado Privacy Act where applicable. Personal data is used only to generate briefings and analysis for your organization.

5.8 Data Processing Agreement. Clients requiring a signed Data Processing Agreement for procurement or compliance purposes may request one by contacting legal@maiberry.com.

6. Opportunity Identification and Third-Party Introductions

Please read this section carefully. It describes how Maiberry may offer to connect you with service providers when the platform identifies relevant opportunities in your data, and it discloses Maiberry's economic interests in those introductions.

6.1 Opportunity Identification. A core feature of the Service is identifying Opportunities within your organization's data — including expiring contracts, unapplied-for grants, financing needs, energy contract renewals, and vendor pricing variances. These findings appear in your daily briefing automatically.

6.2 Optional Introductions. When the Service identifies an Opportunity, Maiberry may offer to introduce you to a qualified service provider — such as a municipal finance advisor, grant writer, energy consultant, or other specialist — who may be able to help you act on it. These introductions are entirely optional. You decide whether to accept any specific introduction.

6.3 Your Control. Maiberry will not make any introduction or share your organization's specific information with any third party without your explicit approval of that specific introduction. You may decline any proposed introduction without affecting the Service in any way.

6.4 Maiberry's Economic Interest — Disclosure. Maiberry discloses that it may receive compensation from third-party service providers in connection with introductions, including referral fees, success fees, or advisory fees based on the value of transactions completed. You are not charged additional fees for introductions. Maiberry will disclose the nature of any compensation arrangement upon request. The existence of this compensation does not affect your right to decline any introduction or to engage any service provider of your own choosing.

6.5 Opt-Out. You may opt out of receiving introduction offers entirely by contacting legal@maiberry.com. Opting out does not affect Opportunity identification within your briefing.

7. Accuracy and Limitations

7.1 The Service is provided “as is” and “as available.” Maiberry does not warrant that the Service will be uninterrupted, error-free, or that briefing outputs will be complete or free from inaccuracy.

7.2 Briefings and analysis generated by the Service are intelligence tools, not legal, financial, or professional advice. You are responsible for independently verifying material findings before taking action. Errors are possible. Files may contain contradictory or incomplete information. Public sources may be outdated. Maiberry's findings represent its best analysis of available data at a point in time — they are a starting point for informed decision-making, not a substitute for professional judgment.

7.3 Grant opportunities, regulatory deadlines, and external data referenced in briefings are sourced from public information and verified through web search at the time of generation. Maiberry does not guarantee the accuracy or currency of externally sourced information.

8. Security

Maiberry maintains commercially reasonable security measures to protect Client data, including encrypted transmission, encrypted storage, multi-factor authentication on all production infrastructure, role-based access controls, and access logging. Maiberry's infrastructure is hosted on SOC 2 Type II certified platforms. No system is perfectly secure. You are responsible for maintaining the security of your own login credentials and for promptly notifying Maiberry of any suspected unauthorized access.

9. Confidentiality

Each Party agrees to keep confidential any non-public information received from the other Party in connection with the Service. Maiberry will not disclose Client data to any third party except as necessary to provide the Service, as authorized under Section 6, or as required by law. This obligation survives termination of the Service.

10. Intellectual Property

10.1 Maiberry Platform. All rights in the Maiberry platform, including its software, design, AI models, and briefing methodology, are owned by Maiberry. These Terms do not grant Client any ownership interest in the platform.

10.2 Client Data. Client retains all ownership of its data. Maiberry's indexing and processing of Client data does not transfer any ownership rights to Maiberry.

10.3 Briefing Outputs. Intelligence briefings and analysis generated by Maiberry for Client are provided for Client's internal use. Client may share briefings internally and with authorized advisors but may not resell or publicly distribute briefing outputs without Maiberry's written consent.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Maiberry's total liability to Client for any claim arising under or related to these Terms shall not exceed the fees paid by Client to Maiberry in the three months preceding the claim. In no event shall Maiberry be liable for indirect, incidental, consequential, special, or punitive damages, regardless of the theory of liability.

12. Term and Termination

12.1 These Terms remain in effect for the duration of Client's subscription to the Service.

12.2 Maiberry may suspend or terminate access upon material breach of these Terms, with notice where practicable.

12.3 Upon termination, Maiberry will delete Client's Indexed Content within 30 days and OAuth Tokens within 24 hours, subject to any legal retention obligations. Sections 5, 7, 9, 10, 11, and 13 survive termination.

13. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any dispute shall be resolved in the state or federal courts located in Denver, Colorado.

14. Changes to These Terms

Maiberry may update these Terms from time to time. Material changes will be communicated to authorized administrators by email at least 30 days before taking effect. Continued use of the Service after the effective date of updated Terms constitutes acceptance.

15. Contact

Questions about these Terms or requests related to your data: